Healthcare is not just about treating illness but also on the level of uninterrupted care for each patient. We embrace tools such as experience design, brand management and predictive analytics — to help our healthcare clients positively influence their patients’ behavior. Our human-centered design approach helps healthcare organizations realize facility solutions that work hand-in-hand with changing delivery models. From our work designing hundreds of outpatient care facilities, we know that how care is delivered — the experience of the patient, the caregiver and the community — offers an incredible opportunity for our clients to become the destinations of choice for health and wellness.